BIS Software Maintenance Agreements (SMA)

BIS Software Maintenance Agreements (SMA)
  • Maintain your system performance
  • Keep up with the latest advances in data security and operating systems
  • Get the highest return on your hardware investment
  • Regular software updates available
  • Details
    Servers
    Supported operating systems (standalone or client/server mode).Installations of BIS on other operating systems may succeed, but are entirely without warranty. Windows 7 SP1 (32 or 64 bit, Pro, Enterprise) Windows Server 2008 R2 SP1 (64 bit, Standard, Datacenter) Windows 8.1 (64 bit, Pro, Enterprise) Windows Server 2012 R2 (64 bit, Standard, Datacenter) Windows Server 2016 (64 bit, Standard, Datacenter) Windows 10 Enterprise LTSB (64 bit) Note: The default database delivered with this BIS Version is SQL Server 2014 SP1 Express edition with advanced services
    Other Software IIS 7.0 or 7.5 for Windows 7 and Windows 2008 Server R2 IIS 8.5 for Windows 8.1 and Windows 2012 Server R2 IIS 10.0 for Windows 10 Note: IIS is not necessary on BIS connection servers Internet Explorer 9, 10 or 11 in compatibility mode .NET for various operating systems: On Windows 7 and Server 2008: .NET 3.51 and .NET 4.0 On Windows 8.1 and Server 2012: .NET 3.51 and .NET 4.5.1 (includes .NET 4.0) On Windows 10: .NET 3.51 and .NET 4.6.1 (includes .NET 4.0) Latest drivers and OS updates are highly recommended.
    Minimum hardware requirements Intel i5 processor with at least 4 physical cores 8 GB RAM (32 GB recommended) 200 GB of free hard disk space Graphics adapter with 256 MB RAM, a resolution of 1280x1024 at least 32 k colors OpenGL® 2.1 and DirectX® 11 1 Gbit/s Ethernet card A free USB port or network share for installation files
    Clients
    Supported operating systems (standalone or client/server mode).Installations of BIS on other operating systems may succeed, but are entirely without warranty. Windows 7 SP1 (32 or 64 bit, Pro, Enterprise) Windows Server 2008 R2 SP1 (64 bit, Standard, Datacenter) Windows 8.1 (32 or 64 bit, Pro, Enterprise) Windows Server 2012 R2 (64 bit, Standard, Datacenter) Windows Server 2016 (64 bit, Standard, Datacenter) Windows 10 (32 or 64 bit, Pro or Enterprise LTSB) Note: with a Pro edition, updates must be deferred until 8 months after the release of the BIS version. For further information see the Microsoft technet page at https://technet.microsoft.com/en-us/itpro/windows/manage/introduction-to-windows-10-servicing
    Other Software ASP.NET Internet Explorer 9, 10 or 11 in compatibility mode(Note: The SEE client requires IE 9.0) .NET for various operating systems: On Windows 7 and Server 2008: .NET 3.51 (for Video Engine with DiBos),and .NET 4.0 On Windows 8.1 and Server 2012: .NET 3.51 (for Video Engine with DiBos),and .NET 4.5.1 (includes .NET 4.0) On Windows 10: .NET 3.51 and .NET 4.6.1 (includes .NET 4.0)
    Minimum hardware requirements Intel i5 or higher 8 GB RAM (16 GB recommended) 20 GB free hard disk space Graphics adapter with 256 MB RAM, a resolution of 1280x1024 at least 32 k colors OpenGL® 2.1 and DirectX® 11 100 Mbit/s Ethernet card
    Additional minimum requirements for VIE (Video Engine) clients No Windows Server operating systems Intel i5 processor or higher For camera sequencing, virtual matrix or Multiview add 4GB RAM Latest video drivers are highly recommended. Use the Windows dxdiag tool to make sure drivers are no more than 1 year old

    Images

     
  • Documents (1)
    Title Type Language
    Data Sheet PDF
     
 

Product variants

BIS-SMA-BAS License for BIS-BGEN-BAS*, 1yr

1-year Service and Maintenance Agreement (SMA) for the Building Integration System (BIS)

Commercial Type No.: BIS-SMA-BAS
Product No.: F.01U.300.454

 
BIS-SMA-AMPK License for BIS-FGEN-AMPK*, 1yr

1-year Service and Maintenance Agreement (SMA) for the BIS Alarm Management package

Commercial Type No.: BIS-SMA-AMPK
Product No.: F.01U.300.455

 
 
BIS-SMA-1CLI License for BIS-XGEN-1CLI*, 1yr

1-year Service and Maintenance Agreement (SMA) for 1 additional BIS Operator Client

Commercial Type No.: BIS-SMA-1CLI
Product No.: F.01U.300.456

 
BIS-SMA-1DIV License for BIS-XGEN-1DIV*, 1yr

1-year Service and Maintenance Agreement (SMA) for 1 additional BIS Division

Commercial Type No.: BIS-SMA-1DIV
Product No.: F.01U.300.457

 
 
BIS-SMA-MSRV License for BIS-FGEN-MSRV*, 1yr

1-year Service and Maintenance Agreement (SMA) for 1 additional BIS server in a multi-server topology

Commercial Type No.: BIS-SMA-MSRV
Product No.: F.01U.300.458

 
BIS-SMA-AUE License for BIS-FAUE-BPA*, 1yr

1-year Service and Maintenance Agreement (SMA) for the BIS Automation Engine (AUE) within BIS

Commercial Type No.: BIS-SMA-AUE
Product No.: F.01U.300.459

 
 
BIS-SMA-100P License for BIS-XAUE-100P*, 1yr

1-year Service and Maintenance Agreement (SMA) for 100 additional BIS AUE detector points

Commercial Type No.: BIS-SMA-100P
Product No.: F.01U.300.460

 
BIS-SMA-1KP License for BIS-XAUE-1KP*, 1yr

1-year Service and Maintenance Agreement (SMA) for 100 additional BIS AUE detector points

Commercial Type No.: BIS-SMA-1KP
Product No.: F.01U.300.461

 
 
BIS-SMA-ACE License for BIS-FACE-BPA*, 1yr

1-year Service and Maintenance Agreement (SMA) for the BIS Access Engine (ACE) within BIS

Commercial Type No.: BIS-SMA-ACE
Product No.: F.01U.300.462

 
BIS-SMA-100C License for BIS-XACE-100C*, 1yr

1-year Service and Maintenance Agreement (SMA) for 100 additional BIS ACE cards

Commercial Type No.: BIS-SMA-100C
Product No.: F.01U.300.463

 
 
BIS-SMA-1KC License for BIS-XACE-1KC*, 1yr

1-year Service and Maintenance Agreement (SMA) for 1000 additional BIS ACE cards

Commercial Type No.: BIS-SMA-1KC
Product No.: F.01U.300.464

 
BIS-SMA-32DR License for BIS-XACE-32DR*, 1yr

1-year Service and Maintenance Agreement (SMA) for 32 additional BIS ACE doors

Commercial Type No.: BIS-SMA-32DR
Product No.: F.01U.300.465

 
 
BIS-SMA-1MAC License for BIS-XACE-1MAC*, 1yr

1-year Service and Maintenance Agreement (SMA) for 1 additional Main Access Controller (MAC) in BIS ACE

Commercial Type No.: BIS-SMA-1MAC
Product No.: F.01U.300.469

 
BIS-SMA-PRK License for BIS-FACE-PRK*, 1yr

1-year Service and Maintenance Agreement (SMA) for Extended Carpark Management in BIS ACE

Commercial Type No.: BIS-SMA-PRK
Product No.: F.01U.307.843

 
 
BIS-SMA-VIE License for BIS-FVIE-BPA*, 1yr

1-year Service and Maintenance Agreement (SMA) for the BIS Video Engine (VIE) within BIS

Commercial Type No.: BIS-SMA-VIE
Product No.: F.01U.300.470

 
BIS-SMA-1CHA License for BIS-XVIE-1CHA*, 1yr

1-year Service and Maintenance Agreement (SMA) for 1 additional video channel in BIS VIE

Commercial Type No.: BIS-SMA-1CHA
Product No.: F.01U.300.471

 
 
BIS-SMA-1VRE License for BIS-XVIE-1VRE*, 1yr

1-year Service and Maintenance Agreement (SMA) for 1 additional third-party video channel in BIS VIE

Commercial Type No.: BIS-SMA-1VRE
Product No.: F.01U.300.472

 
BIS-SMA-BVMS License for BIS-FGEN-BVMS*, 1yr

1-year Service and Maintenance Agreement (SMA) for the connection between 1 BIS and 1 BVMS installation

Commercial Type No.: BIS-SMA-BVMS
Product No.: F.01U.300.473

 
 
BIS-SMA-SEE License for BIS-FSEE-BPA*, 1yr

1-year Service and Maintenance Agreement (SMA) for the BIS Security Engine (SEE) within BIS

Commercial Type No.: BIS-SMA-SEE
Product No.: F.01U.300.474

 
BIS-SMA-2PNL License for BIS-XSEE-2PNL*, 1yr

1-year Service and Maintenance Agreement (SMA) for 2 additional G-Series panels in BIS SEE

Commercial Type No.: BIS-SMA-2PNL
Product No.: F.01U.300.475

 
 
BIS-SMA-500P License for BIS-XSEE-500P*, 1yr

1-year Service and Maintenance Agreement (SMA) for 500 additional D6x00 accounts in BIS SEE

Commercial Type No.: BIS-SMA-500P
Product No.: F.01U.300.476

 
BIS-SMA-5CLI SMA - BIS additional 5 Operator Client

1-year Service and Maintenance Agreement (SMA) for 5 additional BIS Operator Clients

Commercial Type No.: BIS-SMA-5CLI
Product No.: F.01U.327.527

 
 
BIS-SMA-10CLI SMA - BIS additional 10 Operator Client

1-year Service and Maintenance Agreement (SMA) for 10 additional BIS Operator Clients

Commercial Type No.: BIS-SMA-10CLI
Product No.: F.01U.327.528

 
BIS-SMA-10DIV SMA - BIS additional 10 Divisions

1-year Service and Maintenance Agreement (SMA) for 10 additional BIS Divisions

Commercial Type No.: BIS-SMA-10DIV
Product No.: F.01U.327.529

 
 
BIS-SMA-10KC SMA - ACE additional 10000 ID Cards

1-year Service and Maintenance Agreement (SMA) for 10,000 additional ACE cards

Commercial Type No.: BIS-SMA-10KC
Product No.: F.01U.327.530

 
BIS-SMA-50KC SMA - ACE additional 50000 ID Cards

1-year Service and Maintenance Agreement (SMA) for 50,000 additional ACE cards

Commercial Type No.: BIS-SMA-50KC
Product No.: F.01U.327.531

 
 
BIS-SMA-128DR SMA - ACE additional 128 Doors

1-year Service and Maintenance Agreement (SMA) for 128 additional BIS ACE doors

Commercial Type No.: BIS-SMA-128DR
Product No.: F.01U.327.532

 
BIS-SMA-512DR SMA - ACE additional 512 Doors

1-year Service and Maintenance Agreement (SMA) for 512 additional BIS ACE doors

Commercial Type No.: BIS-SMA-512DR
Product No.: F.01U.327.533

 
 
BIS-SMA-10MAC SMA - ACE additional 10 MAC

1-year Service and Maintenance Agreement (SMA) for 10 additional Main Access Controllers (MAC) in BIS ACE

Commercial Type No.: BIS-SMA-10MAC
Product No.: F.01U.327.534

 
BIS-SMA3-BAS SMA 3 years - BIS Basic License

3-year Service and Maintenance Agreement (SMA) for the Building Integration System (BIS)

Commercial Type No.: BIS-SMA3-BAS
Product No.: F.01U.327.543

 
 
BIS-SMA3-AMPK SMA 3 years - BIS Alarm Management Packa

3-year Service and Maintenance Agreement (SMA) for the BIS Alarm Management package

Commercial Type No.: BIS-SMA3-AMPK
Product No.: F.01U.327.544

 
BIS-SMA3-1CLI SMA 3 years - BIS additional 1 Operator

3-year Service and Maintenance Agreement (SMA) for 1 additional BIS Operator Client

Commercial Type No.: BIS-SMA3-1CLI
Product No.: F.01U.327.545

 
 
BIS-SMA3-5CLI SMA 3 years - BIS additional 5 Operator

3-year Service and Maintenance Agreement (SMA) for 5 additional BIS Operator Clients

Commercial Type No.: BIS-SMA3-5CLI
Product No.: F.01U.327.546

 
BIS-SMA3-10CLI SMA 3 years - BIS additional 10 Operator

3-year Service and Maintenance Agreement (SMA) for 10 additional BIS Operator Clients

Commercial Type No.: BIS-SMA3-10CLI
Product No.: F.01U.327.547

 
 
BIS-SMA3-1DIV SMA 3 years - BIS additional 1 Division

3-year Service and Maintenance Agreement (SMA) for 1 additional BIS Division

Commercial Type No.: BIS-SMA3-1DIV
Product No.: F.01U.327.548

 
BIS-SMA3-10DIV SMA 3 years - BIS additional 10 Division

3-year Service and Maintenance Agreement (SMA) for 10 additional BIS Divisions

Commercial Type No.: BIS-SMA3-10DIV
Product No.: F.01U.327.549

 
 
BIS-SMA3-MSRV SMA 3 years - BIS Multi-Server Connect

3-year Service and Maintenance Agreement (SMA) for 1 additional BIS server in a multi-server topology

Commercial Type No.: BIS-SMA3-MSRV
Product No.: F.01U.327.550

 
BIS-SMA3-AUE SMA 3 years - AUE Basic License

3-year Service and Maintenance Agreement (SMA) for the BIS Automation Engine (AUE) within BIS

Commercial Type No.: BIS-SMA3-AUE
Product No.: F.01U.327.551

 
 
BIS-SMA3-100P SMA 3 years - AUE additional 100 Detecto

3-year Service and Maintenance Agreement (SMA) for 100 additional BIS AUE detector points

Commercial Type No.: BIS-SMA3-100P
Product No.: F.01U.327.552

 
BIS-SMA3-1KP SMA 3 years - AUE additional 1000 Det. P

3-year Service and Maintenance Agreement (SMA) for 1000 additional BIS AUE detector points

Commercial Type No.: BIS-SMA3-1KP
Product No.: F.01U.327.553

 
 
BIS-SMA3-ACE SMA 3 years - ACE Basic License

3-year Service and Maintenance Agreement (SMA) for the BIS Access Engine (ACE) within BIS

Commercial Type No.: BIS-SMA3-ACE
Product No.: F.01U.327.554

 
BIS-SMA3-100C SMA 3 years - ACE additional 100 ID Card

3-year Service and Maintenance Agreement (SMA) for 100 additional BIS ACE cards

Commercial Type No.: BIS-SMA3-100C
Product No.: F.01U.327.555

 
 
BIS-SMA3-1KC SMA 3 years - ACE additional 1000 ID Car

3-year Service and Maintenance Agreement (SMA) for 1000 additional BIS ACE cards

Commercial Type No.: BIS-SMA3-1KC
Product No.: F.01U.327.556

 
BIS-SMA3-10KC SMA 3 years - ACE additional 10000 ID Ca

3-year Service and Maintenance Agreement (SMA) for 10,000 additional BIS ACE cards

Commercial Type No.: BIS-SMA3-10KC
Product No.: F.01U.327.557

 
 
BIS-SMA3-50KC SMA 3 years - ACE additional 50000 ID Ca

3-year Service and Maintenance Agreement (SMA) for 50,000 additional BIS ACE cards

Commercial Type No.: BIS-SMA3-50KC
Product No.: F.01U.327.558

 
BIS-SMA3-32DR SMA 3 years - ACE additional 32 Doors

3-year Service and Maintenance Agreement (SMA) for 32 additional BIS ACE doors

Commercial Type No.: BIS-SMA3-32DR
Product No.: F.01U.327.559

 
 
BIS-SMA3-128DR SMA 3 years - ACE additional 128 Doors

3-year Service and Maintenance Agreement (SMA) for 128 additional BIS ACE doors

Commercial Type No.: BIS-SMA3-128DR
Product No.: F.01U.327.560

 
BIS-SMA3-512DR SMA 3 years - ACE additional 512 Doors

3-year Service and Maintenance Agreement (SMA) for 512 additional BIS ACE doors

Commercial Type No.: BIS-SMA3-512DR
Product No.: F.01U.327.561

 
 
BIS-SMA3-1KEY SMA 3 years - ACE 1 Deister Key Cabinet

3-year Service and Maintenance Agreement (SMA) for the connection of 1 Deister Key Cabinet to BIS ACE

Commercial Type No.: BIS-SMA3-1KEY
Product No.: F.01U.327.564

 
BIS-SMA3-1MAC SMA 3 years - ACE additional 1 MAC

3-year Service and Maintenance Agreement (SMA) for 1 additional Main Access Controller (MAC) in BIS ACE

Commercial Type No.: BIS-SMA3-1MAC
Product No.: F.01U.327.565

 
 
BIS-SMA3-10MAC SMA 3 years - ACE additional 10 MAC

3-year Service and Maintenance Agreement (SMA) for 10 additional Main Access Controllers (MAC) in BIS ACE

Commercial Type No.: BIS-SMA3-10MAC
Product No.: F.01U.327.566

 
BIS-SMA3-PRK SMA 3 years - ACE Extended Carpark Manag

3-year Service and Maintenance Agreement (SMA) for Extended Carpark Management in BIS ACE

Commercial Type No.: BIS-SMA3-PRK
Product No.: F.01U.327.567

 
 
BIS-SMA3-VIE SMA 3 years - VIE Video Integration Lice

3-year Service and Maintenance Agreement (SMA) for the BIS Video Engine (VIE) within BIS

Commercial Type No.: BIS-SMA3-VIE
Product No.: F.01U.327.568

 
BIS-SMA3-1CHA SMA 3 years - VIE 1 additional Video Cha

3-year Service and Maintenance Agreement (SMA) for 1 additional video channel in BIS VIE

Commercial Type No.: BIS-SMA3-1CHA
Product No.: F.01U.327.569

 
 
BIS-SMA3-1VRE SMA 3 years - VIE 1 Third Party Channel

3-year Service and Maintenance Agreement (SMA) for 1 additional third-party video channel in BIS VIE

Commercial Type No.: BIS-SMA3-1VRE
Product No.: F.01U.327.570

 
BIS-SMA3-BVMS SMA 3 years - BIS-BVMS Connectivity

3-year Service and Maintenance Agreement (SMA) for the connection between 1 BIS and 1 BVMS installation

Commercial Type No.: BIS-SMA3-BVMS
Product No.: F.01U.327.571

 
 
BIS-SMA3-SEE SMA 3 years - SEE Basic Package

3-year Service and Maintenance Agreement (SMA) for the BIS Security Engine (SEE) within BIS

Commercial Type No.: BIS-SMA3-SEE
Product No.: F.01U.327.572

 
BIS-SMA3-500P SMA 3 years - D6x00 additional 500 Accou

3-year Service and Maintenance Agreement (SMA) for 500 additional D6x00 accounts in BIS SEE

Commercial Type No.: BIS-SMA3-500P
Product No.: F.01U.327.574

 
 
BIS-SMA3-2PNL SMA 3 years - SEE additional 2 Panels

3-year Service and Maintenance Agreement (SMA) for 2 additional G-Series panels in BIS SEE

Commercial Type No.: BIS-SMA3-2PNL
Product No.: F.01U.327.573